A payment adjustment can occur when a purchase made through Affirm on Amazon is not fulfilled by the seller, resulting in the order not being dispatched to the customer. This process involves a review to determine if a modification to the payment plan is warranted, potentially leading to a reduction or cancellation of the remaining balance owed on the Affirm loan. For instance, if an individual secures financing through Affirm to buy an item on Amazon, and that item remains unshipped after a considerable period, an assessment is initiated to rectify the financial agreement to reflect the absence of the merchandise.
The primary benefit of such a system is consumer protection, ensuring that borrowers are not held financially responsible for goods they never receive. This framework builds trust in both the financing platform and the e-commerce marketplace. Historically, discrepancies between payment obligations and actual product delivery have been a source of frustration for consumers. Modern financial technologies, like those offered by Affirm in partnership with Amazon, strive to mitigate these issues by offering mechanisms for redress when orders are unfulfilled.
