A message sent electronically to a recipient to verify the details of a previously scheduled meeting or service. This communication typically includes date, time, location (physical or virtual), and potentially other relevant information like purpose, agenda, or required preparation. For example, a medical office might dispatch a message detailing a patient’s upcoming visit, including the practitioner’s name and any pre-appointment instructions.
Such communications offer several benefits, including reduced no-show rates, improved scheduling efficiency, and enhanced customer service. By providing a timely reminder, these messages allow recipients to adjust their schedules accordingly, minimizing disruptions and optimizing resource allocation for the sender. Historically, these confirmations were often delivered via telephone, but electronic methods offer greater scalability and cost-effectiveness, providing a record of the communication and allowing for automated responses.