The absence of expected products within a user’s online shopping basket on Amazon indicates a problem affecting the display of the intended purchases. For example, after adding several items, a user revisiting their cart might find it empty, or some previously added items may be missing.
This issue disrupts the online shopping experience, potentially leading to lost sales for the platform and frustration for consumers. Understanding the causes, such as browser issues, connectivity problems, or account-related errors, allows for quicker resolution and a more reliable e-commerce environment.