Electronic correspondence serves as a primary method of communication between patients, healthcare providers, and administrative staff. It allows for the secure transmission of information regarding appointments, medical records, billing inquiries, and general hospital updates. For example, patients might receive automated reminders about upcoming appointments or receive notifications when lab results are available through a secure online portal.
This method of communication offers numerous advantages, including enhanced convenience for both patients and hospital staff. It streamlines communication processes, reducing reliance on phone calls and traditional mail. Furthermore, it contributes to improved record-keeping and facilitates timely dissemination of important health-related information. Its implementation reflects a broader trend toward digital transformation in healthcare, aiming to improve efficiency and patient satisfaction.
