The final segment of the distribution process, involving the direct delivery of goods to consumers from a local distribution center, often necessitates drivers with Commercial Driver’s Licenses (CDL). This segment requires specialized skills in navigating urban environments, operating various delivery vehicles, and managing time-sensitive deliveries. An example includes a driver transporting packages from an Amazon warehouse directly to residential addresses.
Efficient operation of this delivery phase is critical for customer satisfaction, cost reduction, and overall supply chain performance. A well-trained workforce capable of handling the demands of this operation is essential for maintaining a competitive advantage. The growing demand for e-commerce and faster delivery times has increased the importance of a proficient and reliable team operating in this capacity.