The functionality allows for the scheduled dispatch of notifications via electronic mail without manual intervention. A typical implementation involves a system configured to transmit messages based on predetermined criteria, such as approaching deadlines, upcoming appointments, or overdue payments. For instance, a customer expecting service might receive an electronic message a day prior, detailing the scheduled time window.
This capability enhances efficiency by automating a traditionally labor-intensive process, freeing personnel to focus on other tasks. Furthermore, it contributes to improved communication, ensuring recipients receive timely updates, reducing the likelihood of missed obligations or appointments. Historically, such communications relied on physical mail or phone calls, both of which are significantly more resource-intensive and less reliable.
