A compilation of electronic addresses belonging to individuals who utilize the ServiceNow platform. This roster facilitates communication and information dissemination within an organization employing ServiceNow for IT service management, customer service management, or other business processes. For instance, a project manager might use this directory to inform relevant personnel of system updates or scheduled maintenance.
Such a collection enables efficient notifications regarding incidents, changes, and requests within the ServiceNow environment. Its value lies in streamlining workflows, enhancing collaboration, and ensuring stakeholders remain informed about pertinent events affecting their work. Historically, manually maintained distribution groups served a similar purpose, but dedicated listings associated with ServiceNow environments provide greater precision and control.
