A communication concerning the resolution of fees charged for using an automated teller machine not owned by one’s financial institution. This correspondence typically outlines the amount of the refund, the reason for the adjustment, and any related account information. An example would be an electronic notification detailing the reimbursement of a previously assessed fee due to a bank error or promotional agreement.
The significance of such notifications lies in transparency and customer service. They provide verifiable documentation of financial corrections, build trust between the institution and its customers, and ensure accurate record-keeping. Historically, these processes were often handled manually, leading to potential delays and errors. Automated email confirmations streamline the process, enhancing efficiency and accountability.