The inquiry concerns the specific employment firms Amazon engages to fulfill its temporary and permanent staffing requirements. These agencies serve as intermediaries, connecting job seekers with Amazon’s diverse range of employment opportunities across its various divisions, including warehouse operations, customer service, and technology sectors.
Utilizing staffing agencies allows Amazon to manage fluctuating workforce demands efficiently, rapidly scaling its personnel to meet peak seasons or project-based needs. This practice provides flexibility in workforce management, reducing the burden of direct hiring processes and associated administrative costs. Historically, reliance on staffing agencies has been a common practice in industries experiencing seasonal demands or rapid growth, allowing for quick access to a pool of readily available workers.