A dedicated retail space situated within an existing brick-and-mortar store that allows customers to pick up or return merchandise ordered through the e-commerce giant. As an illustration, a local pharmacy might host this designated area, enabling individuals to retrieve packages or process returns while simultaneously shopping for other items in the pharmacy.
This service provides enhanced convenience for consumers who prefer a physical location for package retrieval or returns. It also allows established businesses to attract new customers and generate supplementary revenue. The concept arose from a desire to streamline the delivery and returns process, addressing concerns related to package security and reducing porch piracy incidents.